job vacancy J1 Front Office Management Trainee

Job in USA
Internship position (Ref. #L4GFOMT)
Listed on 2017-02-27
Job specializations:
  • Hotel Industry
    Hotel Catering, Hotel Front Desk, Hotel Housekeeping, Hotel Management
  • Share
    Hospitality
Job Description & How to Apply Below
Summary of Responsibilities;

* To carry out the day to day administration of the front office, including answering telephones, emails, the
distribution of post, emails.
* To answer queries from guests, referring them to contact points at which they can obtain further information.
* Liaise with other departments regarding matters arising: eg. Security, Housekeeping, Engineering, accounting,
F&B, etc
* Report to Front Office Manager any maintenance that needs attention at the Lobby.
* Escort the guest to the room and explain all hotel and room’s facilities.
* Supervise day-to-day running of the front office.
* Participate in training of staff in all areas: ie. computer systems, balancing of shifts, day to day operations,
customer service.
* Ensuring the delivery of high standards to guests.
* Insuring a speedy resolution to any problems that may arise on shift.
* Liaise with housekeeping regarding accommodation requirements.
Position Requirements
High School
- Min. one year of Front Office Experience
- Preferably six months of Supervisory experience
- In total five years of hospitality industry experience (education + experience combined)
- Advance knowledge of FO Operating systems
Contact Information
Contact Name: USEH International Training & Education Services, Inc.
Contact Phone: 1 770 618 8450
Preferred method of contact: E-mail via Apply Online Box (below when logged in)
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